{"id":6140,"date":"2024-06-10T23:04:14","date_gmt":"2024-06-10T20:04:14","guid":{"rendered":"https:\/\/www.aswaqy.com\/?page_id=6140"},"modified":"2024-06-10T23:41:47","modified_gmt":"2024-06-10T20:41:47","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.aswaqy.com\/en\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<h3 class=\"accordion_title\">Tire shopping<\/h3><div class=\"accordion\">\n\t<div id=\"accordion-537978236\" class=\"accordion-item\">\n\t\t<a id=\"accordion-537978236-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-can-i-buy-from-aswaqy.com?\" aria-expanded=\"false\" aria-controls=\"accordion-537978236-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How can I buy from aswaqy.com?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-537978236-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-537978236-label\">\n\t\t\t\n\t<div id=\"text-504637078\" class=\"text\">\n\t\t\n<ol>\n<li>You must first determine the tire size you are looking for by specifying the <strong>width<\/strong>, <strong>height<\/strong> and <strong>rim size<\/strong>.<\/li>\n<li>After selecting the <strong>size<\/strong> or <strong>brand<\/strong>, you will be taken to the store page. You will find all brands of the same size you searched for.<\/li>\n<li>Choose the frame you want and click <strong>\u201cAdd to Cart\u201d<\/strong><\/li>\n<li>On the Shopping Cart screen, you will be able to see the frames you have already selected. Also, you can activate discount coupons to get discounts.<\/li>\n<li>On the next page, you will have to fill in different fields to provide us with certain information such as billing and shipping address, first name, last name, etc\u2026 to place and confirm your purchase order. Finally, you will be able to proceed with payment.<\/li>\n<\/ol>\n<p>When you place your order, you will be sent a confirmation email with full order details, after which our team at Aswaqy.com will take care of everything else, making sure you are informed of your order status at every stage for your peace of mind.<\/p>\n\t\t\n<style>\n#text-504637078 {\n  line-height: 2;\n  text-align: left;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1400896521\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1400896521-label\" class=\"accordion-title plain\" href=\"#accordion-item-why-buying-from-aswaqy.com-is-the-best-choice?\" aria-expanded=\"false\" aria-controls=\"accordion-1400896521-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Why buying from Aswaqy.com is the best choice?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1400896521-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1400896521-label\">\n\t\t\t\n\t<div id=\"text-3998009120\" class=\"text\">\n\t\t\n<p>We aim to change the way people buy their car tires in Saudi Arabia, for several benefits:<\/p>\n<ol>\n<li>We have a large range of tires and we stock tires suitable for all types of vehicles. Our team works hard to ensure that the latest models from the leading brands in the tire industry are available to our customers.<\/li>\n<li>Installing tires with an online reservation system. This service gives you the ability to choose the appropriate place where you want to install your new tires, in addition to saving time and convenience.<\/li>\n<li>There are a large number of stores and showrooms, so you can buy your car cover from the site and have it installed in one of our branches spread throughout the Kingdom of Saudi Arabia.<\/li>\n<li>Multiple payment options: You can pay the full amount or choose 4-month installments.<\/li>\n<\/ol>\n\t\t\n<style>\n#text-3998009120 {\n  line-height: 2;\n  text-align: left;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1394424152\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1394424152-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-do-i-find-my-tire-size?\" aria-expanded=\"false\" aria-controls=\"accordion-1394424152-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How do I find my tire size?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1394424152-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1394424152-label\">\n\t\t\t\n\t<div id=\"text-3393173423\" class=\"text\">\n\t\t\n<p>The tire size is printed on the side of the bezel. When you look up the size, you will see that it is made up of a series of numbers and letters. In the example above, each section is divided as follows: 205 \u2013 Tire width (in millimeters) 55 \u2013 Height. R16 \u2013 Rim size (inner diameter of rim in inches)<\/p>\n\t\t\n<style>\n#text-3393173423 {\n  line-height: 2;\n  text-align: left;\n}\n<\/style>\n\t<\/div>\n\t\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_263337798\">\n\t\t<a class=\"image-lightbox lightbox-gallery\" title=\"\" href=\"https:\/\/www.aswaqy.com\/wp-content\/uploads\/2024\/06\/tire_code-768x481-2.jpg\">\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"481\" src=\"https:\/\/www.aswaqy.com\/wp-content\/uploads\/2024\/06\/tire_code-768x481-2.jpg\" class=\"attachment-original size-original wvs-archive-product-image\" alt=\"\" srcset=\"https:\/\/www.aswaqy.com\/wp-content\/uploads\/2024\/06\/tire_code-768x481-2.jpg 768w, https:\/\/www.aswaqy.com\/wp-content\/uploads\/2024\/06\/tire_code-768x481-2-300x188.jpg 300w, https:\/\/www.aswaqy.com\/wp-content\/uploads\/2024\/06\/tire_code-768x481-2-510x319.jpg 510w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/a>\t\t\n<style>\n#image_263337798 {\n  width: 50%;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2019753796\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2019753796-label\" class=\"accordion-title plain\" href=\"#accordion-item-looking-for-a-specific-tire-type\/size-that-is-not-shown-on-the-site?\" aria-expanded=\"false\" aria-controls=\"accordion-2019753796-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Looking for a specific tire type\/size that is not shown on the site?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2019753796-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2019753796-label\">\n\t\t\t\n\t<div id=\"text-422551521\" class=\"text\">\n\t\t\n<p>You can submit a request to provide the required tire via email<\/p>\n<p>amushref@aswaqy.com will respond as soon as it is available<\/p>\n\t\t\n<style>\n#text-422551521 {\n  line-height: 2;\n  text-align: left;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2237670600\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2237670600-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-do-i-know-which-tires-to-choose?\" aria-expanded=\"false\" aria-controls=\"accordion-2237670600-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How do I know which tires to choose?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2237670600-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2237670600-label\">\n\t\t\t\n\t<div id=\"text-2525554597\" class=\"text\">\n\t\t\n<p>When choosing new tires, there are several factors to consider.<\/p>\n<p>There are four main factors to consider before making your choice:<\/p>\n<ol>\n<li><b><\/b><b>The weather and climate where you live<\/b><\/li>\n<\/ol>\n<p>For example, if you live in a country with heavy rain, look for the SASO label for \u201cWet Surface Grip.\u201d<\/p>\n<ol start=\"2\">\n<li><b>The type of vehicle you own<\/b><\/li>\n<\/ol>\n<p>Cars, pickup trucks, SUVs and campers require special tires designed to meet the unique requirements of each type of vehicle.<\/p>\n<p>For this reason, it is important to make sure you have the right type for your vehicle.<\/p>\n<ol start=\"3\">\n<li><b>Your leadership style<\/b><\/li>\n<\/ol>\n<p>Each tire at tireex.com comes with an overview and key features that the tire is designed for. Evaluating these characteristics will help you find a frame that suits your style.<\/p>\n<ol start=\"4\">\n<li><b>Your budget<\/b><\/li>\n<\/ol>\n<p>We understand that money is a major factor in choosing your frame and the temptation may be to go with as cheap a frame as possible. However, tires are the only means of communication between your car and the road. So instead of thinking about how cheap I can get tires, think about how much you can afford.<\/p>\n\t\t\n<style>\n#text-2525554597 {\n  line-height: 2;\n  text-align: left;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-611039562\" class=\"accordion-item\">\n\t\t<a id=\"accordion-611039562-label\" class=\"accordion-title plain\" href=\"#accordion-item-does-tire-age-matter?\" aria-expanded=\"false\" aria-controls=\"accordion-611039562-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Does tire age matter?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-611039562-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-611039562-label\">\n\t\t\t\n\t<div id=\"text-3942504779\" class=\"text\">\n\t\t\n<p>At <strong>Aswaqy<\/strong>, our priority is tire safety and storage quality. All our tires are safe to sell for two years from the date of production according to the standard of the Saudi Ministry of Commerce and Investment. The expected life of tires is two years or 60,000 kilometers, depending on consumption. It is recommended to rotate tires every four months or 15,000 kilometers.<\/p>\n\t\t\n<style>\n#text-3942504779 {\n  line-height: 2;\n  text-align: left;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1321581629\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1321581629-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-is-a-run-flat-tire?\" aria-expanded=\"false\" aria-controls=\"accordion-1321581629-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What is a run-flat tire?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1321581629-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1321581629-label\">\n\t\t\t\n\t<div id=\"text-477801434\" class=\"text\">\n\t\t\n<p><strong>Run-flat<\/strong> tires are specifically designed for the purpose of maintaining their function for a limited period of time, with no air pressure in the tire.<\/p>\n<p>What this means is that if you get a puncture while driving, the tire will remain usable for about fifty miles. This gives you time to drive the car home or to a nearby garage.<\/p>\n<p>A tire pressure monitoring system (TPMS) is a key safety component required when using flat tires.<\/p>\n<p>With TPMS, an alert is displayed on your console \u2013 letting you know that your car has suffered a puncture and that you will need to replace the tire as soon as possible.<\/p>\n\t\t\n<style>\n#text-477801434 {\n  line-height: 2;\n  text-align: left;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-531347400\" class=\"accordion-item\">\n\t\t<a id=\"accordion-531347400-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-is-the-speed-rating?\" aria-expanded=\"false\" aria-controls=\"accordion-531347400-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What is the speed rating?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-531347400-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-531347400-label\">\n\t\t\t\n\t<div id=\"text-3860777884\" class=\"text\">\n\t\t\n<p>The tire speed rating is displayed on the sidewall. You&#8217;ll find it at the end of the tire measurement. It is always represented by a letter \u2013 in the following example, the tire speed rating is \u201cV\u201d.<\/p>\n<p>Speed ratings are based on tests in which engineers run the tire at 6.2 mph, in 10-minute increments, until the required speed is met.<\/p>\n\t\t\n<style>\n#text-3860777884 {\n  line-height: 2;\n  text-align: left;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-206985445\" class=\"accordion-item\">\n\t\t<a id=\"accordion-206985445-label\" class=\"accordion-title plain\" href=\"#accordion-item-why-does-our-prices-change-constantly?\" aria-expanded=\"false\" aria-controls=\"accordion-206985445-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Why does our prices change constantly?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-206985445-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-206985445-label\">\n\t\t\t\n\t<div id=\"text-1527997452\" class=\"text\">\n\t\t\n<p>We constantly try to improve our prices by searching for the best deals and tire availability. There are times when prices may fluctuate due to many factors beyond our control.<\/p>\n<p>Prices can also change when we offer a new deal or when a frame at the previous price is no longer available.<\/p>\n\t\t\n<style>\n#text-1527997452 {\n  line-height: 2;\n  text-align: left;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n\t<div id=\"gap-2059524918\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-2059524918 {\n  padding-top: 50px;\n}\n<\/style>\n\t<\/div>\n\t\n<h3 class=\"accordion_title\">Request Questions<\/h3><div class=\"accordion\">\n\t<div id=\"accordion-2125297450\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2125297450-label\" class=\"accordion-title plain\" href=\"#accordion-item-can-i-make-changes-to-my-order?\" aria-expanded=\"false\" aria-controls=\"accordion-2125297450-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Can I make changes to my order?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2125297450-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2125297450-label\">\n\t\t\t\n\t<div id=\"text-2590417108\" class=\"text\">\n\t\t\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-1271\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"1\" aria-labelledby=\"elementor-tab-title-1271\">\n<p>Currently, this service is not available. To change or add products to your order, you must cancel the existing order and create a new order.<\/p>\n<\/div>\n<\/div>\n\t\t\n<style>\n#text-2590417108 {\n  line-height: 2;\n  text-align: left;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2476331084\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2476331084-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-can-i-cancel-my-order?\" aria-expanded=\"false\" aria-controls=\"accordion-2476331084-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How can I cancel my order?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2476331084-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2476331084-label\">\n\t\t\t\n\t<div id=\"text-232283190\" class=\"text\">\n\t\t\n<p>If you would like to cancel your order, please email us at <a href=\"mailto:amushref@aswaqy.com\">amushref@aswaqy.com<\/a>\u00a0\u060c\u00a0Mentioning the order number.<\/p>\n\t\t\n<style>\n#text-232283190 {\n  line-height: 2;\n  text-align: left;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2061378524\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2061378524-label\" class=\"accordion-title plain\" href=\"#accordion-item-is-there-a-minimum-number-of-orders?\" aria-expanded=\"false\" aria-controls=\"accordion-2061378524-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Is there a minimum number of orders?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2061378524-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2061378524-label\">\n\t\t\t\n\t<div id=\"text-2128533769\" class=\"text\">\n\t\t\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-1273\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"3\" aria-labelledby=\"elementor-tab-title-1273\">\n<p>There is no minimum order. Aswaqy takes care of all orders.<\/p>\n<\/div>\n<\/div>\n\t\t\n<style>\n#text-2128533769 {\n  line-height: 2;\n  text-align: left;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-920709455\" class=\"accordion-item\">\n\t\t<a id=\"accordion-920709455-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-long-does-my-order-take?\" aria-expanded=\"false\" aria-controls=\"accordion-920709455-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How long does my order take?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-920709455-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-920709455-label\">\n\t\t\t\n\t<div id=\"text-816030692\" class=\"text\">\n\t\t\n<section class=\"wd-negative-gap elementor-section elementor-top-section elementor-element elementor-element-7f24542 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7f24542\" data-element_type=\"section\">\n<div class=\"elementor-container elementor-column-gap-default\">\n<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5c2faba\" data-id=\"5c2faba\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-793db66 elementor-widget elementor-widget-accordion\" data-id=\"793db66\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-accordion\">\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-1274\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"4\" aria-labelledby=\"elementor-tab-title-1274\">\n<p>All orders take 1-3 business days, except for shipping orders which take 2-4 business days. Orders may take longer to process than usual during seasonal sales and offers.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\t\t\n<style>\n#text-816030692 {\n  line-height: 2;\n  text-align: left;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n\t<div id=\"gap-161562587\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-161562587 {\n  padding-top: 50px;\n}\n<\/style>\n\t<\/div>\n\t\n<h3 class=\"accordion_title\">Delivery, payment and warranty questions<\/h3><div class=\"accordion\">\n\t<div id=\"accordion-1725253539\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1725253539-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-payment-methods-are-available?\" aria-expanded=\"false\" aria-controls=\"accordion-1725253539-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What payment methods are available?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1725253539-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1725253539-label\">\n\t\t\t\n\t<div id=\"text-3807845561\" class=\"text\">\n\t\t\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-1271\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"1\" aria-labelledby=\"elementor-tab-title-1271\">\n<p>You can select the appropriate payment method from the following.<\/p>\n<ul>\n<li>Tabby &amp; Tamara installments: Divide your purchases into 4 interest-free payments.<\/li>\n<li>Bank Transfer<\/li>\n<li>Mada<\/li>\n<li>Visa<\/li>\n<li>American Express<\/li>\n<li>MasterCard<\/li>\n<li>STC Pay<\/li>\n<li>Apple Pay<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\t\t\n<style>\n#text-3807845561 {\n  line-height: 2;\n  text-align: left;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2155781545\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2155781545-label\" class=\"accordion-title plain\" href=\"#accordion-item-why-was-my-request-to-pay-in-installments-rejected?\" aria-expanded=\"false\" aria-controls=\"accordion-2155781545-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Why was my request to pay in installments rejected?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2155781545-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2155781545-label\">\n\t\t\t\n\t<div id=\"text-1656275734\" class=\"text\">\n\t\t\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-1212\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"2\" aria-labelledby=\"elementor-tab-title-1212\">Tabby &amp; Tamara are bound by certain terms that support shopping, therefore, not all purchases are approved. We understand that it can be frustrating to have a purchase rejected after being approved in the past. Tabby &amp; Tamara uses various factors to determine which orders are approved. Our customer service team is unable to change the automated outcome of the approval decision.<\/div>\n<\/div>\n\t\t\n<style>\n#text-1656275734 {\n  line-height: 2;\n  text-align: left;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-4242768075\" class=\"accordion-item\">\n\t\t<a id=\"accordion-4242768075-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-delivery-and-installation-options-are-available?\" aria-expanded=\"false\" aria-controls=\"accordion-4242768075-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What delivery and installation options are available?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-4242768075-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-4242768075-label\">\n\t\t\t\n\t<div id=\"text-571717469\" class=\"text\">\n\t\t\n<ul>\n<li aria-level=\"1\">\n<h5><strong>Delivery and installation<\/strong><\/h5>\n<\/li>\n<\/ul>\n<p>Tire delivery, installation and balancing service is available only in <strong>Jeddah<\/strong> for now.<\/p>\n<p>(A customer service representative will contact you within 1-3 business days to schedule an installation appointment)<\/p>\n<ul>\n<li aria-level=\"1\">\n<h5><strong>Installation at the service center<\/strong><\/h5>\n<\/li>\n<\/ul>\n<p>The tire installation service within the service center is available in the official centers in <strong>Jeddah<\/strong>.<\/p>\n<ul>\n<li aria-level=\"1\">\n<h5><strong>Shipping<\/strong><\/h5>\n<\/li>\n<\/ul>\n<p>We provide shipping service across <strong>Jeddah city<\/strong> for now (a tracking link will be sent to your email once the tires are shipped and you can track your shipment through it).<\/p>\n\t\t\n<style>\n#text-571717469 {\n  line-height: 2;\n  text-align: left;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3026273450\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3026273450-label\" class=\"accordion-title plain\" href=\"#accordion-item-can-i-purchase-directly-from-the-service-center?\" aria-expanded=\"false\" aria-controls=\"accordion-3026273450-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Can I purchase directly from the service center?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3026273450-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3026273450-label\">\n\t\t\t\n\t<div id=\"text-3644285935\" class=\"text\">\n\t\t\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-1214\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"4\" aria-labelledby=\"elementor-tab-title-1214\">\n<p>This service is not available, all tires are available in our own warehouses and are sent to service centers according to orders placed through our website.<\/p>\n<\/div>\n<\/div>\n\t\t\n<style>\n#text-3644285935 {\n  line-height: 2;\n  text-align: left;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3593964083\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3593964083-label\" class=\"accordion-title plain\" href=\"#accordion-item-i-would-like-to-know-more-details-about-the-frame-not-shown-on-the-website\" aria-expanded=\"false\" aria-controls=\"accordion-3593964083-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>I would like to know more details about the frame not shown on the website<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3593964083-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3593964083-label\">\n\t\t\t\n\t<div id=\"text-3221412865\" class=\"text\">\n\t\t\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-1215\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"5\" aria-labelledby=\"elementor-tab-title-1215\">\n<p>You can write to us at amushref@aswaqy.com to provide you with all the required details.<\/p>\n<\/div>\n<\/div>\n\t\t\n<style>\n#text-3221412865 {\n  line-height: 2;\n  text-align: left;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2591565336\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2591565336-label\" class=\"accordion-title plain\" href=\"#accordion-item-are-the-tires-guaranteed?\" aria-expanded=\"false\" aria-controls=\"accordion-2591565336-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Are the tires guaranteed?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2591565336-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2591565336-label\">\n\t\t\t\n\t<div id=\"text-3522237648\" class=\"text\">\n\t\t\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-1215\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"5\" aria-labelledby=\"elementor-tab-title-1215\">\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-1216\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"6\" aria-labelledby=\"elementor-tab-title-1216\">All of our tires are guaranteed by the local agent\u2019s warranty, and the warranty period varies according to the agent\u2019s policy.<\/div>\n<\/div>\n<\/div>\n<\/div>\n\t\t\n<style>\n#text-3522237648 {\n  line-height: 2;\n  text-align: left;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-315786506\" class=\"accordion-item\">\n\t\t<a id=\"accordion-315786506-label\" class=\"accordion-title plain\" href=\"#accordion-item-is-there-a-minimum-number-of-orders?\" aria-expanded=\"false\" aria-controls=\"accordion-315786506-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Is there a minimum number of orders?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-315786506-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-315786506-label\">\n\t\t\t\n\t<div id=\"text-1225384464\" class=\"text\">\n\t\t\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-1215\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"5\" aria-labelledby=\"elementor-tab-title-1215\">\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-1216\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"6\" aria-labelledby=\"elementor-tab-title-1216\">\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-1217\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"7\" aria-labelledby=\"elementor-tab-title-1217\">\n<p>There is no minimum order. Aswaqy takes care of all orders.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\t\t\n<style>\n#text-1225384464 {\n  line-height: 2;\n  text-align: left;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3765508910\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3765508910-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-can-i-buy-in-installments?\" aria-expanded=\"false\" aria-controls=\"accordion-3765508910-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How can I buy in installments?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3765508910-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3765508910-label\">\n\t\t\t\n\t<div id=\"text-3958164232\" class=\"text\">\n\t\t\n<p>After adding the desired frame to your cart, go to the checkout page and select the payment method: (Tabby or Tamara)<\/p>\n<p>Maximum installments: 4,500 Saudi riyals<\/p>\n\t\t\n<style>\n#text-3958164232 {\n  line-height: 2;\n  text-align: left;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2194305146\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2194305146-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-can-i-contact-customer-service?\" aria-expanded=\"false\" aria-controls=\"accordion-2194305146-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How can I contact customer service?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2194305146-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2194305146-label\">\n\t\t\t\n\t<div id=\"text-1641257884\" class=\"text\">\n\t\t\n<p>We are pleased to serve you through the live chat or the email <a href=\"mailto:amushref@aswaqy.com\">amushref@aswaqy.com<\/a><br \/>From Sunday to Thursday from 9:00 AM to 10:00 PM<\/p>\n\t\t\n<style>\n#text-1641257884 {\n  line-height: 2;\n  text-align: left;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n\t<div id=\"gap-341274710\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-341274710 {\n  padding-top: 50px;\n}\n<\/style>\n\t<\/div>\n\t\n<h3 class=\"elementor-heading-title elementor-size-default\">If you cannot find your inquiry, you can contact us directly through:<\/h3>\n<p>We are pleased to serve you through the live chat or the email <a href=\"mailto:amushref@aswaqy.com\">amushref@aswaqy.com<\/a><br \/>From Sunday to Thursday from 9:00 AM to 10:00 PM<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you cannot find your inquiry, you can contact us directly through: We are pleased to serve you through the live chat or the email amushref@aswaqy.comFrom Sunday to Thursday from 9:00 AM to 10:00 PM<\/p>\n","protected":false},"author":14,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-6140","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.aswaqy.com\/en\/wp-json\/wp\/v2\/pages\/6140","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.aswaqy.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.aswaqy.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.aswaqy.com\/en\/wp-json\/wp\/v2\/users\/14"}],"replies":[{"embeddable":true,"href":"https:\/\/www.aswaqy.com\/en\/wp-json\/wp\/v2\/comments?post=6140"}],"version-history":[{"count":4,"href":"https:\/\/www.aswaqy.com\/en\/wp-json\/wp\/v2\/pages\/6140\/revisions"}],"predecessor-version":[{"id":6147,"href":"https:\/\/www.aswaqy.com\/en\/wp-json\/wp\/v2\/pages\/6140\/revisions\/6147"}],"wp:attachment":[{"href":"https:\/\/www.aswaqy.com\/en\/wp-json\/wp\/v2\/media?parent=6140"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}